John Ward, Corporate Equalities Manager, London Borough of Redbridge

The London Borough of Redbridge has worked with Equality Works since 1998. I invited them to help me with a very sensitive issue that had arisen in one of the Council's service areas. The situation required a great deal of sensitivity; at the same time it was necessary to spell out clearly and firmly the requirements of equalities legislation and Council policy. I was very impressed with the input of Equality Works in helping to resolve the immediate issue and provide training and consultancy to ensure it was less likely to recur.