Choose a theme:
Harassment & Bullying
To build an organisational environment that brings out the best in people and to create a positive atmosphere where diverse groups are treated with respect, it is essential to put a stop to any bullying or harassment that might exist.
Bullying and harassment can happen unwittingly where people are unaware of the impact their behaviour has on others. Training can help both staff and service users to understand organisational standards and how they can contribute to a culture of dignity and respect.
Bullying and harassment can unfortunately also be deliberate. Training can help those responsible for investigating complaints to do so in the fairest and most transparent way.
We have a wealth of experience in supporting organisations in their management of these sensitive issues, including our work on London Underground’s award-winning Ending Harassment programme.
Case studies:
London Underground: Ending Bullying and Harassment
The groundbreaking ‘Ending Harassment’ campaign at London Underground was triggered by some high-profile industrial tribunal cases concerning harassment, and internal research indicating that bullying, and sexual and racial harassment were issues of serious concern for staff and managers. Senior management identified that a robust organisational solution was needed.
Wandsworth Council: Harassment Training
We were commissioned by the Council Tax & Benefits department at Wandsworth Council to undertake Equalities and Diversity needs analysis with the senior management team in the department.
We started by reading and analysing relevant department documents, including an overview of the on-going management development training, the department’s business plan and the recent CPA inspection results. We also looked at Impact Assessments that had been undertaken and the equality policies, structures and systems developed to support the service.
St Mungo’s: Harassment and Bullying
St Mungo’s are a national charity providing housing and support for homeless people. As part of a pilot project, we designed and delivered a series of two-day training courses for managers and staff, based on the following themes:
our relationship with Equality Works has given us the confidence that we have a specialist who will work with us on their ongoing journey to ensure that Diversity and Equality is not only embraced but embedded in everything we do.
Sarah Ward, Charity Commission
